The Website is offered in the state in which it is found. Therefore, we cannot guarantee, for example, that the Website will always be online for navigation/use in its current form, or that software downloaded from the Website is compatible with the user's devices, free of viruses or other defects, or that the published material is complete or accurate.
These Terms are valid as of 1 January 2015. We reserve the right to make any changes. Any such modifications will be published on the Website and thus made available for viewing at any time.
When using this Sales Service, it is the user’s responsibility to guarantee the confidentiality of his/her account and password, as well as limit access to his/her computer. He/she also agrees to be responsible for any activity that is carried out using his/her account and password. The Website does not sell products to minors. The Company reserves the right to deny service, close accounts, remove or modify content or cancel orders at its sole discretion.
Co-partners in data processing
Dievole srl - Località Dievole 6 - 53019 Vagliagli - Siena - Italia
T. +39 0577 322613 - F. +39 0577322574 - certified email address: [email protected] - www.dievole.it
Company managed and coordinated by "IAG Toscana S.r.l."
Inscribed in Siena Company Register no. 01000140523 - C.F. e P.I. 01000140523
Share Capital € 600.000,00;
Soc. Agr. Dievole S.p.A. - Località Dievole 6 - 53019 Vagliagli - Siena - Italia
T. +39 0577 322613 - F. +39 0577322574 - [email protected] - www.dievole.it
Sole proprietorship managed and coordinated by “IAG Toscana S.r.l.”
Inscribed in Siena Company Register no. 00814520136 - T.C. 00814520136 and VAT C. 00800530529
Share Capital € 17.000.000,00;
Olio di Dievole srl - Località Dievole 6 - 53019 Castelnuovo Berardenga - Siena - Italia
T. +39 0577 1793001 - certified email address: [email protected] - www.dievole.it
Company managed and coordinated by “IAG Toscana S.r.l.”
Inscribed in Siena Company Register no.. 01363380526 - C.F. e P.I. 01363380526
Share Capital € 1.000.000,00;
Podere Brizio S.r.l - Loc.Podere Brizio, 67 Montalcino (SI) 53024- Italia
Cantina: T. +39 0577 846004 E. [email protected]
Foresteria Podere Brizio: T. +39 0577 041072 E. reservations[email protected]
Sole proprietorship managed and coordinated by "IaG Toscana Srl"
Sole proprietorship; Company Register no. SI-99088 – T.C. 00894540525 e VAT C. 00894540525
Share Capital €100.000,00 [email protected]
The co-partners are represented in the person of Enrique Almagro, who has appointed Monica Regoli and Alessio Cappelli responsible for data processing.
Hereinafter the co-partners will be referred to as the Company.
The user will be referred to as the Customer.
Art.2 Object of service
Through the e-commerce service, the company makes available to the Customer an online shop from which the Company’s products can be purchased. The Customer will be able to view the electronic catalogue and offers from the Company and make purchases, aware of and accepting the terms of sale.
Art.3 Acceptance of general sales conditions
All sales and purchase contracts will be concluded directly through the website WWW.DIEVOLE.IT and www.dwineclub.it where the Customer can conclude the purchase contract for products by following the instructions and steps provided.
These general sales conditions are an integral and essential part of the sales contract, which is why they must be read by the Customer before the purchase procedure is completed. By confirming the order, the Customer is confirming full knowledge of the same and full acceptance.
Upon completion and confirmation of their purchase order, the Customer accepts unconditionally and undertakes to honour, in its relations with WWW.DIEVOLE.IT and www.dwineclub.it, the general conditions of sale, including the conditions of payment listed below, declaring that he/she has read and accepted all the indications provided and outlined in this GToU document.
In addition, the Company intends to make subscription to the WineClub a mandatory step if the Customer wishes to proceed with the purchase of Dievole products.
Art. 4 Prices
All prices of sale for the marketed products are clearly displayed on www.dievole.it and www.dwineclub.it, the same constitutes an offer to the public pursuant to Art. 1336 of the Italian Civil Code.
The only accepted currency for Wine Tour orders is the Euro.
The prices quoted in the price list are in Euro and may be changed by the Company without notice.
For U.S. customers, the currency of reference is the U.S. dollar.
The Company is not liable for taxes imposed by other countries.
Art. 5 Payment Methods
Payments are handled by PayPal™, Adyen.
Accepted credit cards: Master Card™, Visa™ and Amex™.
In exceptional cases and with prior authorization, payments may be made by bank transfer. In this case, the shipment will only be effected upon receipt of the transfer.
Additionally, the service does not accept cash on delivery.
The customer can purchase the products listed on the Website by submitting an order, as outlined in the online instructions.
The minimum order is 6 bottles. The customer can choose a single label or indicate his/her own selection of different labels from the catalogue.
All the products are carefully packaged in polystyrene and packed in a cardboard box suitable for shipment. Each box contains 6 bottles.
Art. 7 Shipping: Method and Delivery Time
Every purchase made on the Website is carried out in virtue of a shipping contract.
Therefore, the risk of loss and ownership of such orders is transferred to the customer from the moment it is delivered to the courier; for Europe residents, shipping will be managed by our partner Club House Events GmbH, for USA residents by Garland Wines - Traveler’s Wine Network.
L’invio potrà essere seguito in ogni momento grazie al codice di spedizione che sarà fornito al momento dell’acquisto.
Your shipment can be traced at any time by means of an order code that we will supply if requested.
Shipping costs may vary due to destination and weight. Local regulations may limit or prohibit the delivery of our products to some countries. The consignee is the registered importer and must comply with all laws and regulations of the country of destination. Foreign orders may be subject to import duties, customs duties and taxes levied by the country of destination. The recipient of the international shipment may be subject to import duties, customs duties and taxes collected upon arrival of the order to the country of the recipient. Any additional charges for customs clearance shall be borne by the consignee.
The Company has no control over these charges and is unable to provide a quote for their amount.
Since customs policies vary considerably from country to country, please call your local customs office for more information. Where customs clearance procedures are required, the delivery time indicated may be delayed.
The purchased goods will be delivered within the terms of art. 54 of Italian Legislative Decree 205/06.
The Company waives any liability for delay in shipment or failure to deliver due to force majeure. In such cases, the Company reserves the right to terminate the contract in whole or in part, or suspend it temporarily, until such obstacles are overcome.
Any complaints that are made eight days from the date of receipt of the shipment will not be accepted. Any disputes will be referred to the competent judicial authorities in the territory where the Company's registered office is located.
Art. 8 Customer Obligations
The Customer agrees and commits, once the online purchase procedure has been completed, to print and preserve these General Terms and Conditions, which they already viewed and accepted as an mandatory step in the purchase procedure, as well as the specifications of the product to be purchased, in order to fully satisfy the condition of art. 52 and 53 of Italian Legislative Decree 205/06.
The Client is strictly prohibited from entering false and/or invented and/or fabricated data in the registration process required to activate the procedure for the execution of this contract and its related communications; the personal details and email must be exclusively their personal details and not that of third or invented parties.
It is expressly forbidden to enter third-party data. The Company reserves the right to pursue any violation and abuse therein, in the interests of and for the protection of all consumers.
The Customer absolves the Company of any liability arising from the issue of incorrect tax documents due to customer details errors, as the Customer is solely responsible for the correct insertion of the same.
Art.9 Right of return
Under Art. 52-55,57-59 of Italian Legislative Decree 205/06, the Customer may exercise the right of return and refund of the product received, subject to the terms and conditions of the Consumer Code.
In case of return by the Customer, the Company will apply the provisions of the law: Art .56 of Legislative Decree 205/06:
- via registered letter with acknowledgment of receipt to the following address: Dievole SPA Castelnuovo Berardenga (SI) - Frazione Vagliagli - Località Dievole;
- an email to the following email address: [email protected] for orders placed on www.dwineclub.it
- an email to the following email address: [email protected] it for orders placed on www.dwineclub.it
Art. 10 Communication via email
The customer, during registration, agrees to receive electronic communications from us, acknowledging that all communications sent by us electronically fulfil the requirement of the written form prescribed by law.
At any time, the customer can unsubscribe so that they no longer receive these communications by sending an email to [email protected] or [email protected] with the word UNSUBSCRIBE in the subject line and by specifying their name and email address. In this way, we will be able to ensure that the contact is properly deleted from the mailing list for such purposes. The Company commits to send an email confirming the Customer has been unsubscribed.
Insofar as permitted by law, we decline any responsibility for any loss or damage (whether direct, indirect, economic or consequential) resulting from access to and use of the Website or any content offered and/or downloaded, from the inability to use the Website or any other errors in the Website's provisions, any viruses or codes for computerized attacks that may have been downloaded, as well as any other defects transmitted through the Website, even where it may result from our negligence and even if we have been expressly informed of the possible occurrence of such loss or damage.
Art. 12 Copyright and Trademarks
All content offered or made available on the Website, such as texts, graphics, logos, icons, images, sound files, digital material and data collection are the property of the Company or its content providers and are therefore subject to national and international laws of intellectual property rights.
Brands, graphics, logos, page titles, icons, scripts and service names that are included or made available through the Website are to be considered trademarks or the commercial image of the Company in Italy and other countries. Any other trademark on the Website that is not owned by the Company is the property of the respective owner, which is not necessarily affiliated with, connected to or sponsored by the Company.
Art.13 Jurisdiction and applicable law
Art. 14 Links and other websites
Art.15 Jurisdiction and applicable law
Art.16 Information - personal details
The information collected is used to improve the content of the Website, to send newsletters via email and for marketing purposes. Such information will not be disclosed to any third party, whether public or private, unless expressly required by law. To join the Contact list, the customer may be asked for their name, email address and company or business name. It remains the customer’s responsibility to unsubscribe from the same, as described in art. 10. Following subscription, periodic emails will be sent containing product and service information as well as upcoming events.
Visiting and browsing the Website does not result in the collection of personal details, such as name and/or email address, unless expressly provided by the user.
Art. 17 Profiling: Using data for a better and more personalized service